What is the Virtual Clinic?

Our Virtual Clinic lets you reach consultants in any medical specialty from the comfort of your home — by video call or voice call. You receive a full written report, complete assessment, and any necessary recommendations at no additional cost. A personal medical file is created for each patient, so chronic conditions can be monitored over time and communication between specialties stays seamless.

What's included in each consultation

  • Direct video or phone consultation with a senior consultant or specialist
  • Full history-taking and clinical assessment
  • Review of your previous reports, imaging and lab results
  • A written medical report with diagnosis and treatment plan
  • Electronic prescriptions where applicable
  • Referrals for home tests, home visits or specialty coordination if needed
  • Entry into your permanent medical file for continuity

The medical file — why it matters

Each patient using the Virtual Clinic gets a dedicated medical file on our system. This file travels with you across specialties: if you saw a cardiologist last month and need to see an endocrinologist today, the endocrinologist reviews what the cardiologist wrote, which medications you're already on, and what tests have already been done. No repetition, no gaps, no lost information.

Who benefits most

  • Patients with chronic conditions needing regular monitoring (diabetes, hypertension, heart disease, thyroid disorders)
  • Those who have difficulty traveling to clinics (elderly, disabled, post-operative)
  • Patients seeking second opinions from specialists in other fields
  • Follow-up consultations after a home visit or procedure
  • Patients managing complex conditions that cross multiple specialties
  • Anyone who values their time and wants expert advice without travel

When a home visit is better

We'll always tell you honestly when a physical examination is required. If a consultant determines a hands-on assessment or a physical test is needed, we seamlessly escalate to a home visit — your medical file comes with you, so nothing is repeated.

How to book

Contact us by phone, WhatsApp, or the contact form. Tell our coordinator your main concern or the specialty you need, and we'll schedule a consultation at a time that works for you. Most video consultations can be arranged within hours.